Frequently Asked Questions (FAQs)

A: Ordering a custom piece is simple. Visit our Custom Art page, where you can fill out a detailed request form. Specify your preferences such as style, colors, themes, and size. Our AI will then create a personalized artwork based on your input, and we will send you a digital preview for approval before finalizing the piece.

A: We use high-quality materials to ensure that our artwork is durable and visually stunning. Our standard prints are made on premium canvas, which is stretched over a solid wood frame. We also offer options for prints on metal and acrylic, each providing a unique texture and finish to suit different tastes and interior decor styles.

A: Yes, for custom orders, we provide digital previews. Once you submit your preferences, our team will create a digital mockup of your artwork and send it to you for approval. This ensures that you are completely satisfied with the design before it is printed and shipped.

A: The production time for custom AI-generated art typically ranges from 5-10 business days, depending on the complexity of the piece. Standard orders are usually processed within 3-5 business days. Shipping times vary based on your location, but we strive to deliver your order as quickly as possible. You will receive a tracking number once your order has been shipped.

A: Yes, we offer international shipping to most countries. Shipping fees and delivery times will vary based on the destination. During checkout, you will be able to see the shipping options and costs for your specific location.

A: We want you to be completely satisfied with your purchase. If you are not happy with your artwork, please contact our customer support within 30 days of receiving your order to discuss a return or exchange. Please note that custom orders may be subject to different return policies, which will be communicated during the order process.

A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the carrier's website. If you have any issues with tracking, our customer support team is here to help.

A: Yes, we offer gift cards in various denominations. They make perfect gifts for art lovers and can be purchased directly from our website. Gift cards are delivered via email and contain instructions on how to redeem them at checkout. Our gift cards have no additional processing fees and never expire.

A: We are always open to new collaborations! If you are an artist interested in working with us, please reach out through our Contact Us page with your portfolio and ideas. We are excited to explore potential partnerships that can bring fresh perspectives and unique creations to our collection.

A: We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely to protect your information.

A: To ensure the longevity of your artwork, we recommend keeping it out of direct sunlight and away from moisture. For canvas prints, you can gently dust the surface with a soft, dry cloth. Metal and acrylic prints can be cleaned with a damp cloth and mild detergent if necessary. Avoid using harsh chemicals or abrasive materials.

A: Yes, we offer professional framing services for our artworks. During the ordering process, you can choose from a variety of frame styles and colors to complement your art piece. Our frames are made from high-quality materials and are designed to enhance the presentation and protection of your artwork.

A: Our artworks are available in a range of sizes to fit different spaces and preferences. Standard sizes include small (12x16 inches), medium (18x24 inches), large (24x36 inches), and extra-large (30x40 inches). Custom sizes are also available upon request. Please contact us if you have specific size requirements.

A: To redeem a promo code or discount, simply enter the code at checkout in the designated field. The discount will be applied to your order total. If you encounter any issues, please contact our customer support team for assistance.

A: Yes, we offer wholesale and bulk purchasing options for businesses, interior designers, and retailers. Please contact us directly to discuss your needs and receive a custom quote. We are happy to work with you to provide the best possible solutions for your bulk order requirements.